CZ GAMING SOLUTIONS

About Us: CZ Gaming Solutions – Crafting Secure & Engaging Gaming Experiences

Welcome to CZ Gaming Solutions Limited, the innovative force behind chickenzombies.uk and a new era of online gaming. Established on 15th January 2018, we are a fully licensed and regulated provider, dedicated to delivering captivating and responsible gaming experiences. Our mission is to blend cutting-edge technology with unwavering commitment to player safety and regulatory excellence, building trust with every spin, every challenge, and every interaction.

At CZ Gaming Solutions, we believe that exceptional entertainment goes hand-in-hand with absolute integrity. We are more than just a game provider; we are pioneers in fair play, champions of responsible gambling, and a trusted partner for both players and casino operators worldwide.

Pioneering Trust in Digital Entertainment

Our vision is to be the most trusted and innovative provider in the online gambling industry, recognized for our commitment to player protection, transparent operations, and groundbreaking game development.

Our mission is to:

• Innovate with Purpose: Develop unique and engaging games that redefine the player experience, exemplified by titles like "Chicken Zombies."
• Uphold Integrity: Operate with the highest standards of transparency, fairness, and security, ensuring a safe environment for all our users.
• Promote Responsibility: Champion responsible gambling practices, providing tools and support to empower players to make informed choices.
• Build Partnerships: Foster strong, reliable relationships with casino operators and industry stakeholders based on mutual trust and excellence.

Driving Innovation with Experienced Hands

CZ Gaming Solutions Limited is a subsidiary of Global Gaming Holdings PLC, benefiting from a robust corporate structure and extensive industry backing. Our operations are guided by a team of seasoned professionals with deep expertise in iGaming, technology, and regulatory compliance. Learn more about our casino platform.

We believe in full transparency of our operational leadership, ensuring accountability and expertise:

Your Safety, Our Priority

Operating under strict regulatory oversight, CZ Gaming Solutions Limited holds licenses from leading authorities, ensuring a secure, fair, and transparent gaming environment for all players across our platforms, including chickenzombies.uk.

Introducing Chicken Zombies: A Testament to Our Technical Excellence

At CZ Gaming Solutions, we pride ourselves on developing unique and engaging titles that push the boundaries of online entertainment. Our flagship game, Chicken Zombies, exemplifies our innovative approach and commitment to player-centric design.

• Innovative Crash Gameplay: "Chicken Zombies" is a thrilling Crash-style game, set in a captivating horror-comedy graveyard theme. Players guide a determined chicken through hordes of comical zombies, aiming to cash out before being overwhelmed. It's a fast-paced, decision-driven experience designed for maximum engagement.
• Provably Fair Technology: We integrate state-of-the-art Provably Fair technology, utilizing SHA256 server seeds and client seeds, to ensure every outcome in "Chicken Zombies" is verifiably random and transparent. This allows players to independently confirm the fairness of each game round, fostering ultimate trust and confidence.
• Transparent RTP: "Chicken Zombies" proudly features a transparent Return to Player (RTP) of 95.5%. This commitment to transparency is a cornerstone of our fair gaming philosophy, ensuring players are always informed about their potential returns.
• Player-Centric Design & Responsible Mechanics: Understanding the diverse preferences of our players, "Chicken Zombies" offers multiple difficulty levels (Easy, Medium, Hard, Hardcore). These adjustable settings allow players to tailor their experience, directly influencing the number of zombies and the strategic challenge. This thoughtful game mechanics design empowers players with control and enhances responsible gaming.
• Commitment to Accessibility: Our development process prioritizes accessibility, ensuring that all our games, including "Chicken Zombies," are designed with a wide range of player needs in mind. From clear visual feedback for sound-impaired players to keyboard navigation options, we strive to create inclusive gaming experiences.

Playing Safely, Always

Gambling should always be a form of entertainment, not a solution to financial problems. CZ Gaming Solutions is deeply committed to promoting responsible gambling and providing robust tools and support for players to manage their activity responsibly. We adhere to the highest standards set by our regulators and industry best practices.

We provide comprehensive game control tools, including:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Spending Limits: Control your expenditure over defined periods.
• Loss Limits: Manage potential losses by setting limits on how much you can lose.
• Reality Checks: Receive regular reminders during your session, prompting you to review your playtime.
• Session Time Limits: Control the duration of your gaming sessions.
• Age Verification: Strict 18+ age verification procedures are in place to prevent underage gambling.

We are fully integrated with national self-exclusion systems and provide direct access to support organizations:

• GAMSTOP: The National Online Self-Exclusion Scheme for players in the UK. Visit gamstop.co.uk to register.
• GamCare: Offering free information, support, and counselling. Visit gamcare.org.uk or call the National Gambling Helpline: 0808 8020 133 (Available 24/7).
• GambleAware: Providing education and support for problem gambling. Visit gambleaware.org.

Securing Your Experience

Your security and trust are paramount. We adhere to the highest industry standards for fairness, security, and data protection, backed by independent certifications:

• eCOGRA Certified: We are regularly audited by eCOGRA, an internationally approved testing agency and player protection and standards organisation, ensuring fair and responsible gaming.
• GLI (Gaming Laboratories International) Tested: Our games and Random Number Generators (RNGs) are independently tested and certified by GLI for fairness, randomness, and compliance with technical standards.
• ISO 27001 Certified: Our Information Security Management System (ISMS) is certified to ISO 27001 standards, demonstrating our commitment to protecting your data.
• PCI DSS Compliant: All payment transactions are secured using industry-leading Payment Card Industry Data Security Standard (PCI DSS) protocols.
• RG Check Accredited: We are committed to robust responsible gambling practices, independently assessed and accredited by RG Check.

Committed to Best Practices

We are proud members of leading industry associations, demonstrating our commitment to best practices, ethical conduct, and the continuous improvement of industry standards:

• European Gaming and Betting Association (EGBA)
• Remote Gambling Association (RGA)
• Associate Member of BACTA (British Amusement Catering Trade Association)

Your Funds Are Safe

We ensure the highest level of financial security and transparency for our players:

• Player Fund Segregation: All player funds are held in segregated bank accounts, entirely separate from the company's operational funds. This ensures your deposits are protected and available for withdrawal at all times, in full compliance with our licensing requirements.
• Audit Reports: Our operations undergo regular financial and technical audits by independent third parties. Audit reports are available to regulatory authorities upon request.
• Return to Player (RTP) Transparency: The Return to Player (RTP) percentage for all our games, including "Chicken Zombies" at 95.5%, is publicly audited and verified for fairness.

Protecting Your Privacy

As the Data Controller for personal data processed via chickenzombies.uk, CZ Gaming Solutions Limited is fully compliant with the General Data Protection Regulation (GDPR). Our Chief Compliance Officer, Ms. Eleanor Vance, also serves as our primary contact for data protection inquiries.

• Data Controller: CZ Gaming Solutions Limited, 10 Great Pulteney Street, Soho, London, W1F 9NB, United Kingdom.
• Contact for Data Protection: For any privacy-related concerns or to exercise your data subject rights, please contact our Chief Compliance Officer at [email protected].
• Lawful Grounds for Processing: We process personal data based on lawful grounds, primarily for the performance of our contractual obligations to you, compliance with legal obligations (e.g., AML, responsible gambling), and where we have a legitimate interest or your explicit consent.
• Data Retention: We retain personal data for a minimum of 5 years to comply with AML requirements and other regulatory obligations, and for as long as necessary to fulfill the purposes for which it was collected.
• Your Rights: You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. Detailed procedures for exercising these rights are available in our Privacy Policy.

Fair and Prompt Resolution

We are committed to resolving any complaints quickly, fairly, and transparently. If you have a complaint, please follow our internal complaints procedure first:

• Internal Complaints Procedure: Please direct all initial complaints to our dedicated Player Support team via email at [email protected]. We aim to acknowledge your complaint within 24 hours and provide a full resolution within 10 business days.

If you are not satisfied with the resolution provided by CZ Gaming Solutions Limited, you have the right to refer your complaint to our independent Alternative Dispute Resolution (ADR) provider:

Always Here to Help

We offer multiple channels for you to reach us, ensuring your queries are handled efficiently by the right department. Check out our latest bonuses while you're here. Our dedicated Player Support team is available 24/7 via Live Chat and Telephone for all urgent enquiries and assistance. For detailed contact information, including department-specific emails and international phone lines, please visit our comprehensive Contact Us page.